This is a true story from the WordPerfect helpline. Needless to say, the help desk employee was fired; however, he/she is currently suing the Word Perfect organization for “Termination without Cause.”
Actual dialogue of a former WordPerfect Customer Support employee with a caller:
Customer Support: “Ridge Hall computer assistant; may I help you?”
Caller: “Yes, well, I’m having trouble with WordPerfect.”
CS: “What sort of trouble?”
C: “Well, I was just typing along, and all of a sudden the words went away.”
CS: “Went away?” Continue reading
